Accessibility statement

ENEnglishRORomână

Last updated: November 2026

We want everyone to be able to use 112 Coffee, including people who use a screen reader, a keyboard, zoom or high-contrast settings. This statement covers the website and the app at this address.

  1. Our goal
  2. How accessible the app is
  3. What works
  4. Known limitations
  5. Tell us about a barrier
  6. If you are not satisfied
  7. Technical information
  8. About this statement

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the level required by the European standard EN 301 549 that the European Accessibility Act refers to.

How accessible the app is

112 Coffee is partly conforming with WCAG 2.1 AA: most pages work well with a keyboard and a screen reader, but some parts do not yet, as listed below. We assessed the app ourselves, with automated checks and by hand; it has not been audited by an independent expert yet.

What works

  • Every page works at 360 px wide and when zoomed to 200%, without scrolling sideways.
  • The colours of text, form fields and buttons are chosen to meet the WCAG AA contrast levels in light and dark mode; form fields have visible borders and labels.
  • All controls can be reached and used with a keyboard, with a visible focus outline.
  • Animations stop when your device asks for reduced motion.
  • Legal pages, pricing and checkout are available in English and Romanian, and declare their language to screen readers.

Known limitations

  • The extraction charts and the advanced simulator are visual. The key numbers are also shown as text, but the shape of a curve is not described in words.
  • The café map works with a mouse or touch; the same cafés are listed as text next to it.
  • Some pictures of coffees and products come from roasters and shops and may lack a useful text alternative.
  • PDF reports of extractions are not tagged for screen readers; the same information is on the page.
  • Photos uploaded by members have no description.

Tell us about a barrier

If something is hard to use, or you need information in another format, write to istvan.zsigmond@112coffee.com. Tell us the page and what went wrong. We reply within 5 working days and try to fix the problem or give you the information another way.

If you are not satisfied

If our answer does not solve the problem, you can complain to the Romanian consumer protection authority ANPC (anpc.ro), which supervises the accessibility of services for consumers.

Technical information

112 Coffee is built with HTML, CSS and JavaScript and relies on them to work. We test with current versions of Chrome, Safari and Firefox on desktop and phones, and run automated accessibility checks.

About this statement

This statement was prepared in November 2026 from our own assessment. We review it at least once a year and whenever we make big changes.

PrivacyTermsBusiness termsAccessibilityHow we measureContactPricingFor roastersFor cafésCafésV60

112 Coffee is operated by OFFICECAFFE SRL · CUI RO30940491 · J2012001120261 · Str. Pandurilor 94/3, Târgu Mureș, Romania

Support: istvan.zsigmond@112coffee.com ·

ANPCSAL Soluționarea alternativă a litigiilor (ANPC: alternative dispute resolution)SOLLitigii online Platforma UE SOL s-a închis în iulie 2025: Centrul European al Consumatorilor România (the EU online dispute platform closed in July 2025; the European Consumer Centre Romania helps with cross-border disputes)